Privacy and Cookie Policy
| 1.1. | We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will handle your personal data on our corporate website ( aviation.ink ) |
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| 1.2. | Ink Cloud ( inkcloud.io ) is governed by separate Privacy and Cookie Policies. |
| 1.3. | We will ask you to consent to our use of cookies on aviation.ink in accordance with the terms of this policy when you first visit our website. |
2. How we use your personal data
| 2.1. | In this Section we have set out: a) the general categories of personal data that we may process; b) the purposes for which we may process personal data; and c) the legal bases of the processing. |
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| 2.2. | We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your website use. The legal basis for this processing is our legitimate interests, namely monitoring, administering and improving and the proper administration of our website and services. |
| 2.3. | We may process your account data (“account data”). The account data may include your name and email address. The source of the account data is you, if you opt to supply it on our website. The account data may be processed for the purposes of operating our website, providing our services and communicating with you. |
| 2.4. | We may process your information included in your personal profile on our website (“profile data”). The profile data will include the data outlined above as well as any information that you type into embedded communication systems on our website. In addition to the purposes outlined above, the profile data may be processed for the purposes of providing our own services to you or your company. |
| 2.5. | We may process your personal data that are provided in the course of the use of our services (“service data”). |
| 2.6. | We may process information that you post for publication on our website or through our services (“publication data”). |
| 2.7. | We may process information contained in any enquiry you submit to us regarding products and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant Ink products and Ink services to you. The legal basis for this processing is consent. |
| 2.8. | We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent. |
| 2.9. | We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communicatio]. Our website will generate the metadata associated with communications made using the website contact forms and embedded communication systems. The correspondence data may be processed for the purposes of communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users. |
| 2.10. | We may process any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. |
| 2.11. | In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject. |
3. Providing your personal data to others
| 3.1. | We may disclose your personal data to Ink subsidiaries insofar as reasonably necessary for the purposes set out in this policy. |
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| 3.2. | In addition to the specific disclosures of personal data set out in this Section, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject. |
4. Retaining and deleting personal data
| 4.1. | This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. |
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| 4.2. | Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. |
| 4.3. | Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject. |
5. Security of personal data
| 5.1. | We will take appropriate technical and organisational precautions to secure your personal data. |
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| 5.2. | We will store your personal data on secure servers. |
| 5.3. | Some of these servers are operated by Cloud infrastructure providers – Amazon, Google, Hubspot, Intercom and Zendesk. |
| 5.4. | Data that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.. |
| 5.5. | You acknowledge that the transmission of unencrypted data over the internet is inherently insecure, and we cannot guarantee the security of unencrypted data sent over the internet. |
| 5.6. | You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential. |
6. Amendments
| 6.1. | We may update this policy from time to time. |
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| 6.2. | The latest version will always be published on our website. |
| 6.3. | Check this page occasionally to ensure you are happy with the latest version this policy. |
| 6.4. | Data that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.. |
| 6.5. | You acknowledge that the transmission of unencrypted data over the internet is inherently insecure, and we cannot guarantee the security of unencrypted data sent over the internet. |
| 6.6. | You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential. |
7. Your rights
| 7.1. | You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity. |
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| 7.2. | We may withhold personal information that you request to the extent permitted by law. |
| 7.3. | You may instruct us at any time not to process your personal information for marketing purposes. |
| 7.4. | Data that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.. |
8. Third party websites
| 8.1. | Our website includes hyperlinks to, and details of, third party websites. |
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| 8.2. | We have no control over, and are not responsible for, the privacy policies and practices of third parties. |
9. About cookies
| 9.1. | A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. |
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| 9.2. | Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. |
| 9.3. | Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. |
10. Cookies that we use
| 10.1. | We use cookies for the following purposes: a) authentication – we use cookies to identify you when you visit our website and as you navigate our website. b) session – we use cookies to help us to determine if you are logged into our website and maintain an association to that logged-in session. c) security – we use the same cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally. d) analysis – we use cookies to help us to analyse the use and performance of our website and services. e) content optimisation – we use cookies to help us tailor the content that you are shown. |
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| 10.2. | We do not use cookies used for third party advertising. Nor do we share your personal details or any data with third party advertisers. |
| 10.3. | Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. |
11. Cookies used by our service providers
| 11.1. | Our service providers use cookies and those cookies may be stored on your computer when you visit our website. |
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| 11.2. | Zendesk powers our Support Centre. Their Privacy Policy is set out here. |
| 11.3. | Hubspot optimises the content shown on our corporate website. Their Cookie Policy is set-out here. |
| 11.4. | Usage information is collected by Google Analytics. Please see Google’s Privacy Policy and Cookie Information. |
12. Managing cookies
| 12.1. | Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Please visit the website of the provider of your browser for more information. |
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| 12.2. | Blocking all cookies will have a negative impact upon the usability of many websites and systems, including ours. |
| 12.3. | If you block cookies, you will not be able to use all the features on our corporate website. |
13. Our details
| 13.1. | This website is owned and operated by Ink Aviation Systems SL. |
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| 13.2. | We are registered in Spain under CIF Number B54570031, and our registered office is at: |
| 13.3. | Avenida Pintor Xavier Soler, 7 Local 13 03015 Alicante Spain |
| 13.4. | You can contact us: a) by post, using the postal address given above; b) using our website contact form; c) using telephone or e-mail contacts on our website |
