Menzies Aviation is one of the world’s largest international ground handlers. Menzies was the earliest adopter of Ink DCS and still uses it where the carrier does not insist on an alternative DCS.
Menzies Aviation operations include regional, low cost point-to-point and full service carriers. Each carrier has their own procedures, handling rules, baggage charging schemes, bespoke SSRs and mix of check-in channels – Web, CUSS, etc. Duty managers wanted control over:
- creating and editing Seat Maps in a visual editor
- determining message routing and using the Web to reduce costs
- automating message import, flight generation and more
Staff want a Departure Control System that makes their lives easier and:
- is genuinely easy to learn and use
- avoids fiendish typed commands
- is fast and stable
- semi-automates trivial tasks
Our modern technology stack allows them to start-up new stations in record time. TCP/IP transport gives them many deployment possibilities over MPLS, xDSL, VPN and even local LANs. Scalability, deployment and IT resource management are entirely in the hands of their IT department. We believe in empowering our clients and having them share in the administration, which gives them a high level of control without the burden of technical minutiae.
Our unique relationship encourages feedback from their front line, with which we continually improve the performance and feature set of our products. They also benefit from the steady stream of improvements we make for others, helping to keep their operation ahead of the game.