Make a difference with distinctive solutions

Our systems can be the difference between where your in-airport passenger experience is today and where it should be. Your agents cannot proactively sell from behind service desks and transact efficiently at boarding gates. Give them the tools to get in front of passengers.

 Data Security and Reliability

Data Security and Reliability

Ink handles millions of sensitive passenger records. And is connected to government systems globally. We take data security seriously and understand what it takes to mitigate modern data threats.

 Challenge Convention

Challenge Convention

Having IATA-compliant systems doesn’t mean that you have to slavishly follow others. Innovation means doing something new; not just saying the word. Try, fail and refine processes in minutes with Ink.

 Increase Automation

Increase Automation

Use your agents to do the things that people are best at. And leave the tedium to Ink’s systems. Find out why our customers swear by the savings we make in their operations.

 Infinitely Flexible

Infinitely Flexible

Customise our products and reflow processes with ease. Add any behaviour or connect to any system, if it is not already supported within the hundreds of existing options.

 Scalable

Scalable

Run any sized operation : from a point-to-point city-pair with a single aircraft or internationally with a sizeable fleet. Dynamically spin-up resources to cope with massive traffic spikes.

 Centrally Defined Processes

Centrally Defined Processes

Get staff to follow business rules that are centrally set. Allow local variations or rein in unsanctioned activities across your network. Gain real-time front-line insight across your operation.

Enhancing the Passenger Experience

In a highly competitive market where airlines and airports are vying for more traffic, the ability to enhance the passenger experience is crucial. Ink’s technology suite will help you deliver an exceptional experience for your passengers by providing them with the service they need anywhere, anytime.

Improving Passenger Flow

Eradicate lengthy check-in queues and improve passenger flow by enabling agents to process travellers either in the queue itself or in any location, inside or outside the terminal.

Improving Passenger Flow

Eradicate lengthy check-in queues and improve passenger flow by enabling agents to process travellers either in the queue itself or in any location, inside or outside the terminal.

Reducing Operational Cost Across Your Network

Reduce costs by lessening the number of check-in desks and staff required to process the same number of passengers, many of whom bypass check-in altogether.

Providing a Differentiated Service

The need to set yourself apart from the competition is imperative in today’s market. Ink’s technology portfolio offers a unique, yet proven method of processing passengers, helping to differentiate your offering as a result.

Providing a Differentiated Service

The need to set yourself apart from the competition is imperative in today’s market. Ink’s technology portfolio offers a unique, yet proven method of processing passengers, helping to differentiate your offering as a result.

Increasing Ancillary Revenues

Remove the typical confines of the check-in desk by empowering your agents to sell anywhere, anytime (whether that be in the check-in queue, at the gate, lounge or hotel).

Mitigating Risk to the Operation

Safeguard your flight operations by mirroring your flights in Ink as a Backup Departure Control. And increase resilience by being able to roll out mobile devices if the airport’s middleware or your core systems fail.

Mitigating Risk to the Operation

Safeguard your flight operations by mirroring your flights in Ink as a Backup Departure Control. And increase resilience by being able to roll out mobile devices if the airport’s middleware or your core systems fail.

Optimising the Aircraft Turnaround Process

Modernise your turnaround process by adopting Ink’s mobile solution, especially designed to automate and simplify the recording of ramp operations tasks and services.

Improving Collaboration

Ink’s suite of mobile technology helps improve collaboration by enabling operational staff to access information easily, quickly and at any location. Empower your team of agents to deliver information at the point of need, at any stage of the passenger journey.

Improving Collaboration

Ink’s suite of mobile technology helps improve collaboration by enabling operational staff to access information easily, quickly and at any location. Empower your team of agents to deliver information at the point of need, at any stage of the passenger journey.

Optimise Capacity

Improve capacity within the check-in hall by harnessing Ink Touch and Self Service Bag Drop. Maximise belt usage by increasing the service points feeding them. And sharing bag injection points between airlines.

Reshape the journey

Whether you want to bypass check-in or bag drop altogether, trial biometrics or automate gate tagging, give us the hardest challenges across your network.

Reshape the journey

Whether you want to bypass check-in or bag drop altogether, trial biometrics or automate gate tagging, give us the hardest challenges across your network.

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